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Answers to our most commonly asked questions can be found below in our FAQ section. If your answer is not there, please take a moment to fill out our contact form for technical help, sales information, or information about our data or data research. Or call 866-313-6367 to speak to a CorpTech account representative.

FAQ

How do I get help for a question I have, or support for a problem within CorpTech.com?
What browser should I use with CorpTech.com?
What operating system requirements are needed to use CorpTech.com?
What should I do if I forgot my user name or password?
How do I change my password?
Is CorpTech.com available 24 hours a day?
How do I subscribe to CorpTech.com?
How can I list my company in the CorpTech Database of Technology Companies?
How can I modify information about my company?
How do I save a PDF profile? What is the CCID and where can I find it?

How do I get help for a question I have, or support for a problem within CorpTech.com?

Customer Support is available through the following means:

Email - All registered CorpTech.com users can send email with their question to webmaster@corptech.com
Questions about how to subscribe can be directed to our sales department at 866-313-6367, or you can send an email to corptech@infousa.com.
Visit our Contact Us page to send us general feedback or to ask questions you have that are not answered on this page.

What browser should I use with CorpTech.com?

You can use either Internet Explorer or Netscape Navigator. You must be using version higher than 5.0 with either of the browsers. You may have success with another browser if it supports cookies, frames and JavaScript. However, we strongly recommend either Internet Explorer or Netscape Navigator.

What operating system requirements are needed to use CorpTech.com?

Besides either Internet Explorer or Netscape, there are other system requirements to use CorpTech.com: you should have a SVGA monitor with the resolution set to 800 * 600 and an Internet connection. You should also be using Windows 95, 98, NT, 2000 or XP. While other versions of third-party software (such as Linux) might work, we cannot guarantee that they will; nor will we be able to support questions related to them. Note that if you do not use Microsoft Office (or Microsoft Word or Microsoft Excel), you will need to use Excel and Word Viewer(s).

What should I do if I forgot my user name or password?

If you know the email address associated with your account, click here and we can email your username and a new password to you. If you do not know the email address linked with your account, email webmaster@corptech.com.

How do I change my password?

Click on the Change Password link under "My Account" inside the member area, or click here.

Is CorpTech.com available 24 hours a day?

Yes; however, company information is updated on CorpTech.com on the first weekend of every month. During the update process, the CorpTech.com subscription service may be unavailable for up to four hours.

How do I subscribe to CorpTech.com?

For subscriptions, Call 866-313-6367 to speak to an account representative about subscribing to CorpTech.com.

How can I list my company in the CorpTech Database of Technology Companies?

Send an email to editorial@corptech.com with the information about your firm that you wish to have listed and we will review your company for inclusion.

How can I modify information about my company?

How do I save a PDF profile?

After viewing the file, you can be save it to your hard drive by clicking on the diskette icon on the Acrobat toolbar and naming the file with a ".pdf" extension. If you have any difficulty with this process, contact Tech Support.

What is the CCID and where can I find it?

For your protection, we ask that you enter an extra 3-4 digit number called the CCID. The CCID is NOT your PIN number. It is an extra ID printed on your Visa, MasterCard, or American Express Card.

Visa and MasterCard: On the back of the card in the top-right corner of the signature box. Enter the three-digit number following the credit card number. (See below.)

American Express: On the front of the card. Enter the four-digit number on the right directly above the credit card number. (See below.)